Policies

Last updated: October 2025

Welcome to Seay Interactive (“we,” “our,” or “us”). By accessing or purchasing from our website, you agree to the following Terms and Policies. Please read them carefully before using our site or purchasing our products.

1. General Information

Seay Interactive provides creative tools, digital audio products, and downloadable content, including Kontakt libraries and related materials (“Products”). These Terms govern your use of our website, store, and digital downloads.

By accessing our website or purchasing a Product, you confirm that you are at least 18 years old (or have legal parental consent) and agree to these Terms & Policies.

2. Refund Policy

All Products sold through Seay Interactive (including but not limited to Kontakt libraries, sample libraries, and sound design tools) are digital downloads. Because digital content cannot be “returned” once downloaded or accessed, all sales are final.

We do not offer refunds or exchanges unless:

  • The purchased file is corrupt or inaccessible, and a replacement cannot be provided.
  • A duplicate purchase was made in error (we will verify this).

If you experience an issue downloading or accessing your files, please contact us at [email protected], and we’ll do our best to assist.

3. Privacy Policy

3.1 Data We Collect

When you browse or purchase from our website, we may collect:

  • Personal information such as your name, email address, and billing details for purchase fulfillment.
  • Non-identifying information such as IP address, device type, and browsing activity via cookies and analytics.

We use Payhip as our eCommerce provider. Your payment details are securely handled by Payhip and their integrated processors (e.g., PayPal or Stripe). We do not store or have access to your credit card information.

3.2 How We Use Your Information

  • To fulfill purchases and provide product access.
  • To send order confirmations or support-related messages.
  • To improve our website’s content and user experience.
  • To analyze traffic using Google Analytics.

3.3 Data Retention & Security

Your personal data is stored securely and retained only for as long as necessary to fulfill the purposes described above. We never sell or share your personal information with third parties unrelated to Seay Interactive’s operations.

4. Cookies Policy

4.1 What Are Cookies

Cookies are small text files stored on your device to help websites function efficiently and provide analytics about how visitors use the site.

4.2 How We Use Cookies

  • To remember your preferences and session data.
  • To measure traffic and performance using Google Analytics.

4.3 Managing Cookies

You can disable cookies in your browser settings; however, doing so may affect some features of our site. By continuing to use our site, you consent to our use of cookies as described in this policy.

5. Google Analytics

Our website uses Google Analytics to track visitor interactions. Google Analytics collects data such as IP address, browser type, and site activity to help us understand how visitors use our site.

This data is processed in accordance with Google’s Privacy Policy. You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.

6. Intellectual Property

All content on this website — including audio files, code, graphics, copy, logos, and product materials — is the intellectual property of Seay Interactive unless otherwise stated.

You may not redistribute, resell, or repackage any Seay Interactive product or asset (in whole or in part) without express written permission.

7. License for Digital Products

When you purchase a digital product from Seay Interactive, you are purchasing a non-exclusive, non-transferable license to use the content in your personal or commercial musical works, sound design projects, or similar creative output.

You may not:

  • Resell or share the samples, presets, or code as standalone files.
  • Upload or distribute the raw content through sample-sharing or resale platforms.

8. Third-Party Services

Our store and payment systems are powered by Payhip, which may use third-party integrations such as PayPal and Stripe to process payments. Please refer to Payhip’s Privacy Policy for details on how your payment information is handled.

9. Changes to These Terms

We reserve the right to update or modify these Terms & Policies at any time without prior notice. The “last updated” date above indicates when these terms were last revised.

Continued use of our website or products after any changes constitutes acceptance of the new terms.

10. Contact

If you have any questions about these Terms or Policies, please contact:

Seay Interactive
Email: [email protected]
Website: https://seayinteractive.com